UX Test
Test & optimize your site or app
During a UX test, you present your site or app to your target audience. You sit down with them, in person or online. You ask questions. You observe. You see how they experience your product. You discover what works well and what should be improved. Everything you learn becomes fuel for the ongoing development of your digital product.
Talking to your customers is good for you.
Talk to real customers, observe them and test your ideas. This is how you find out what they need, and where they get stuck. We’ll show you what can be improved. No guesswork, just insights that help you make decisions that truly make a difference.
91%
of your unhappy customers won’t complain, they’ll just leave.
86%
of people are willing to pay more for a better experience.
2x
faster revenue growth for companies that prioritize customer experience.
A confusing user experience costs you money every day. Let’s fix that.
They already talk to their customers regularly.
Something feels off, but you’re still guessing why.
Get answers fast with a UX test.
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Your customer service lines are on fire.
You keep adding FAQs, yet the questions keep coming. The root of the confusion remains.
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New features go unnoticed or misunderstood.
Visitors show up, but they hardly click or scroll. A sign that something’s missing or confusing
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You see drop-offs that you can't explain.
Your analytics show that people are leaving in large numbers. It’s a sign they’re not convinced. Hesitating customers don’t buy.
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You’re looking for inspiration to improve.
By talking to your customers, you’ll discover opportunities you can explore further through A/B testing.
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You’ve got a great idea, but you want certainty before you start building.
Let users interact with your idea during the design phase. That way, you can improve it before development begins. And avoid costly mistakes.
This is how we did that before
Tweakers – how to get the most out of your research
Tweakers has been coming to our lab for years. We run Concept Tests and UX Tests for them. What makes the collaboration so successful?
War Child came to our lab to test their website.
Their site was due for a refresh, but before getting started they wanted to understand how their audience experienced it.
Our participants
Every good interview starts with the right participant.
Observing
In our observation room, you and your team can watch the interviews live. Gather insights and process them right away using the whiteboards and post-its. That way, no insight gets lost.
Interviewing
Have one-on-one conversations with your target audience and discover your customers’ needs and desires.
What does a UX Test cost?
Based on a standard study with 6 participants in our lab, it’s around € 6,200. Got specific requests? No problem!
Experts in UX Research
Usability research has been at the heart of what we do for 25 years.
Razor-sharp UX advice
It helps you improve your conversion rates and strengthen your long-term product vision and roadmap.
Doing just enough research
We don’t really believe in doing big, long-term studies all the time. They only slow things down.
Combining data and qualitative insights
We love qualitative research, but we prefer to connect it with data.
Specialists in complex recruitment
Good research starts with the right people. We can find them. So bring it on.
Ready to improve the success of your site or app together?
We’re ready to help!
