User research
Qualitative user research
In our UX labs, you engage in one-on-one conversations with your customers or users. You gather insights, validate assumptions, and test ideas. Together, we ensure that your app or website perfectly aligns with your target audience.
How it works
This is how we organize your research day at Happy Labs
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Briefing
We will discuss your needs for the research day and the criteria for finding your ideal participants. Once everything is set, we will begin right away.
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Participant recruitment
We will send you a draft schedule for your review. Once approved, we will lock in the final schedule for the participants.
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Research facilities
We handle the setup of your selected research facilities, taking the worry off your shoulders. For remote research, you will receive guidance on using your preferred tools.
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Research day(s)
Get ready to interact with your target audience! Our host will make sure everything runs smoothly, update you on the schedule, and be there for any questions you might have.
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Recordings
After the study, you will get recordings of the interviews to review.
Our participants
The key to a successful interview lies in finding the perfect participant.
Observe
In our observation room, your entire team can watch the interviews live together. Gather insights and process them immediately using whiteboards and sticky notes. This way, no insight gets lost.
Interview
Engage in 1-on-1 conversations with your target audience and discover your customer's wants and needs.
Curious about the costs?
Check out our rates for participant recruitment and research facilities, or request a quote.
Together, we create a human touch in the digital world
Happy Labs is founded by Valsplat, a team of researchers, designers, and strategists with over 20 years of experience in UX research and design. Need help with research? Or looking for training or coaching? The Valsplat team is ready to assist you!
Would you like to collaborate on setting up your research?
We are here to brainstorm with you!
