Unmoderated UX test

Unmoderated UX-test

With an Unmoderated UX Test, you gather a lot of input in a short amount of time. We send your users short tasks. They navigate through your site or app. We see what they do and what issues they encounter. Because we don't need to be present, it's much more efficient than a UX Test in the lab.

Quickly gather input from a large target audience

When we do UX Tests in our lab, we speak to a maximum of 6 people. With an unmoderated test, you get input from a larger group of people (30 or more). The downside: you can explore less depth. An Unmoderated UX Test is particularly suitable for smaller, closed questions.

Many participants

We conduct unmoderated tests online. There is no researcher present. Your target audience completes a few short tasks. This allows you to have the test performed by many more participants.

Bigger reach

We can reach people who have difficulty coming to the lab – people abroad, for example. Participants can complete the tasks from home at a time that suits them.

It is quick

An unmoderated test is fast. If things go well, you can move forward within a day. It consist of short sessions. We list the most important insights, we give concrete advice – then you can continue.

How it works

This is how we organize your research day at Happy Labs

Briefing
We will discuss your needs for the research day and the criteria for finding your ideal participants. Once everything is set, we will begin right away.
Participant recruitment
We will send you a draft schedule for your review. Once approved, we will lock in the final schedule for the participants.
Research facilities
We handle the setup of your selected research facilities, taking the worry off your shoulders. For remote research, you will receive guidance on using your preferred tools.
Research day(s)
Get ready to interact with your target audience! Our host will make sure everything runs smoothly, update you on the schedule, and be there for any questions you might have.
Recordings
After the study, you will get recordings of the interviews to review.