UX Lab London
UX lab London
Experience our comfortable spaces and modern technology. All you need for an amazing day of research, ready to go in in central London!
Purpose built UX research space with lots of daylight
Testing on desktop and mobile, focus groups & more
Generous observation room with workshop facilities
Including on-site support, good coffee and snacks
Revisit research footage for up to 90 days


Welcome to our London lab
Participants, researchers and teams – everyone feels at home in our comfortable lab. We designed our spaces and technology so you can focus on getting the user insight you need.

Website, mobile and product testing
Be in the room with your audience while they test your website, app or physical product. Use screen-recording and eye-tracking to see their point of view, while our professional cameras and microphones record their body language and feedback.

Flexible space for all your research
We tailor our interview room to fit your research. Focus group or 1:1 interview in comfy chairs – yes. Test a Smart TV app or VR like in a living room – check. Play mat and toys for parents with toddlers – why not?
What does a day in the lab look like?
We believe it's important for you to have a carefree day in the lab. That's why we handle everything for you, so all your attention and energy can be focused on the research.

Livestream and recordings
Colleagues can watch live online via our livestream. Afterward, all footage can be reviewed for up to 90 days.

Technical support
During the research day, the technical support is on hand. Should any technology issues arise, we'll promptly resolve them for you.

Snacks and refreshments
Good coffee, drinks, fruit and snacks are included to help you stay focused. Upon request we can also provide a lovely sustainable lunch.

Almost any device
Combine testing on multiple devices easily. Mobile, desktop, physical products - even VR if you wanted!

UX lab London
126 Back Church Lane, London, E1 1FH
Located in Whitechapel, near the City of London and creative East London, just a 5-minute walk from Aldgate East underground station. Easy connections to major train stations and airports for both you and participants.

Other research facilities
Remote UX lab
Enjoy the convenience of testing online on desktop or smartphone.

Custom UX lab
Bring the expertise of our UX labs home. Ideal if you want to conduct research regularly at your own location.

Pop-up lab
Bringing the lab to your audience's doorstep.

Do you need research facilities for your study?
We are here to help!
