Happy stories – everything about UX research

How to do a user test in 4 steps
In dit blog zetten we uiteen hoe je een user test aanpakt. Wat de belangrijkste stappen zijn. En waar je rekening mee moet houden als onderzoeker.

How to do a user test in 4 steps
In dit blog zetten we uiteen hoe je een user test aanpakt. Wat de belangrijkste stappen zijn. En waar je rekening mee moet houden als onderzoeker.

Ways to do UX research in different stages
If you want to make a worthwhile digital solution for your customers and business, you have to do UX research. That can be done in many ways. Want to learn how?

Our UX labs are open again
In the past few months we were frequently asked if our UX labs are already open again. Many of our customers can’t wait to get back into the ‘real’ lab. And we finally have some good news: After months and months of waiting, the doors of our UX labs are open.

You’ll be a better researcher after reading this
If you’re a researcher or designer who’s looking for some help on doing better research, you should read this. Because we worked out a bunch of tips and tricks for you.

Recruit the best participants for your UX test – a checklist
Participants can make or break your UX test. So you have to make sure you recruit the right people. That is: a proper representation of your target audience. We’ve made a checklist to help you a bit.

How to set up remote UX research
How to set up remote UX researchProper remote research is all about a smooth experience. For yourself (the researcher), observers, and participants. Tooling...

How to prepare participants for remote research
How to prepare participants for remote researchWe love remote research. However, it has some pitfalls. For instance, something can easily go wrong with the...

4 tips for your remote research
4 tips for your remote researchThe world has changed rapidly. We all realize this is the new normal we have to adopt to. I'm glad to see so many people...

Remote research tip #4 Do a ‘tech check’
Remote research tip #4 Do a 'tech check'The last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user...

Remote research tip #3 Include your team
Remote research tip #3 Include your teamThe last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user...

Remote research tip #2 Choose the right tool
Remote research tip #2 Choose the right toolThe last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user...

Remote research tip #1 Make your test material accessible
Remote research tip #1 Make your test material accessible The last couple of weeks, many things have changed quite rapidly. One of them is our beloved...

Introducing: Remote UX research without the hassle
Introducing: Remote UX research without the hassleLike most of you, I’m also working from home right now. My dining room transformed into an office. And...

How to make your prototype test-ready
How to make your prototype test-readyTo test the usability, understanding, or experience of a new idea you will need to be able to show it in a realistic...

We celebrate World Usability Day in Groningen this year
We Celebrate World Usability Day in Groningen this year Hello, You might have noticed today is World Usability Day. A perfect day to reflect on your past...

UX lab in Groningen becomes third Happy Labs location
UX lab in Groningen becomes third Happy Labs location14 november 2019Amsterdam Happy Labs, the first independent UX lab in the Netherlands, announces on...

Happy Labs Kickoff Guideline
A good start is half the battle. Before you perform a usability test it’s important that you and your team are aligned. Thats why we always schedule a...

Setting up your own UX lab
Setting up your own UX lab We already wrote about the pros and cons of having your own usability Lab. In this Happy Story we tell you more about setting up...

The must-ask user testing questions
The must-ask user testing questions We all know that user testing is important, but what’s the right approach with questioning your users? With the user...

KLM’s experience at Happy Labs
KLM's experience at Happy LabsBesides making use of a Happy Lab, where you can conduct the user test yourself or let us test for you with Happy Test, you...

UX design for different age groups
UX design for different age groupsEarlier we’ve told you about the biggest mistakes in user design. One of them was ux designing for the wrong user...

User experience is critical to good customer relations
User experience is critical to good customer relationsIn the previous Happy Stories we’ve told you all about UX testing, but why is it important to conduct...

How to share your user insights effectively
How to share your research findings effectively After a long day of testing at Happy Labs, you’ve probably gathered a huge amount of information to improve...

Early or late stage user testing – what’s better?
User testing. You can do at any moment. Early, late, and everything in between. But what’s the difference between early and late stage testing? And why is important to show you designs to customers at the right time?

The value of user insights and how to write them
The value of user insights and how to write them We can’t stress it enough: it’s very important to write down your insights. Not just because it will tell...

Do better research with our observation log – a free template
Test facilities, check. Respondents, check. Test setup, check. The only thing you have to take care of is writing down the test results in a structured way...

The number of participants you need for your test
The number of participants you need for your testThe godfather of usability testing, Jakob Nielsen, conducted an elaborate research together with Tom...

How to best test your prototype during a design sprint
How to best test your prototype during a design sprintMany agencies and companies work agile to quickly develop concepts and designs. An important part of...

Writing an excellent test script
Writing an excellent test scriptIn a previous blog we’ve shared our Test Script Template and this week we'll give you some tips and tricks on how to write...

January recap – No better way to start the year
Happy Labs in the media! You might remember we launched our The Hague office at the end of 2018. Well.. it did got picked up by the media; Emerce, Fonk and...

Use our free template to prepare your UX test
The basis for a successful test is good preparation. By working out the test in advance to the smallest detail, you will not face surprises on the day...

Get the most out of every type of participant
Get the most out of every type of participantWhen you conduct usability tests, the most important thing is: the respondent! When you do regular interviews,...

The pros and cons of an in-house UX lab
The pros and cons of an in-house UX labWhat you need to consider when setting up your own in-house UX LabHaving a private in-house usability lab is...

The pros and cons of different ways of user testing
The pros and cons of different ways of user testingThe location of your user test has a major influence on the results of the test because every location...

Top 10 user testing methods
Top 10 user testing methods There’s a wide range of user tests you can conduct to improve your digital applicaties. We’ve selected our top 10 user testing...

NS’ experience at Happy Labs
NS' experience at Happy LabsHow NS stays in touch with customers The researchers and designers of the Dutch railway company NS periodically jump into our UX...