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The must-ask user testing questions

The must-ask user testing questions We all know that user testing is important, but what’s the right approach with questioning your users? With the user test, you want to understand your users’ wants and needs, but how do you make sure you get the right information...

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KLM x Happy Coach

KLM x Happy Coach Besides making use of a Happy Lab, where you can conduct the user test yourself or let us test for you with Happy Test, you can also make use of the Happy Coach. With the Happy Coach you are performing the user test yourself, but you are getting help...

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UX design for different user generations

UX Design for different user generations Earlier we’ve told you about the biggest mistakes in user design. One of them was ux designing for the wrong user generation. Diverse age groups have diverse demands concerning technology and online interface and that’s why...

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5 common UX mistakes and how to fix them

5 Common UX mistakes and how to fix them There are quite some mistakes you can make while designing your website or app. In this Happy Story we've listed the most common UX mistakes and will tell you how to fix them!So, at the end of this article you will know:✓ The...

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How to share your user insights effectively

How to share your research findings effectively After a long day of testing at Happy Labs, you’ve probably gathered a huge amount of information to improve your product or service. Now the most time consuming (and for some, boring) part begins: writing a...

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The value of user insights and how to write them

The value of user insights and how to write them We can’t stress it enough: it’s very important to write down your insights. Not just because it will tell you what your users do, it will tell you why users do it. With the answers on the ‘why’ you’ll be...

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FREE DOWNLOAD | Happy Labs Obslog Template

Download observation-log template Test facilities, check. Respondents, check. Test setup, check. The only thing you have to take care of is writing down the test results in a structured way so you can actually take actions after the test. Obslog The test...

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Best Practices for recruiting respondents

Best practices for recruiting participants Recruiting the right respondents for your next test can be quite a hassle. But don’t worry, we experience this every day and that’s why we share our best practices of recruiting respondents. At the end of this...

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Testing in a Design Sprint

Testing in a design sprint Many agencies and companies work agile to quickly develop concepts and designs. An important part of this agile approach is testing. We’ll use this blog to help you get the most out of your time when testing in a Design Sprint....

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Writing an excellent test-script

Writing an excellent test-script In a previous blog we’ve shared our Test Script Template and this week we'll give you some tips and tricks on how to write an excellent test-script yourself so you'll become the Spielberg of your user tests!At the end of...

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FREE DOWNLOAD | Happy Labs Test Script Template

The basis for a successful test is good preparation. By working out the test in advance to the smallest detail, you will not face surprises on the day itself. A useful tool for this is the Test Script. During the tests we facilitate, we also use this tool....

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Get The Most Out Of Every Respondent

Get the most out of every respondent When you conduct usability tests, the most important thing is: the respondent! When you do regular interviews, you have probably noticed that you talk easier with some respondents than with others. We have put together...

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Your own UX lab – Pros and Cons

Your own UX Lab What you need to consider when setting up your own in-house UX LabHaving a private in-house lab is attractive for many companies, but it also entails some disadvantages. In this blog we explain what these advantages and disadvantages are...

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The pros and cons of different test locations

The pros and cons of different test locations The location of your user test has a major influence on the results of the test because every location has it’s pros and cons. At the end of this article you will know:✓   The pros and cons of different types...

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How to set up a kick-ass user test?

How to set up a kick-ass user test? To set up a kick-ass user test it is advisable to prepare well. A test plan can provide a good basis for this. At the end of this article you will know:✓   What you should include in your test plan Test planGood...

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Top 10 user testing methods

Top 10 user testing methods There’s a wide range of user tests you can conduct to improve your digital applicaties. We’ve selected our top 10 user testing methods.   At the end of this article you will know: ✓   Which types of user tests methods there are...

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Nederlandse Spoorwegen (NS) x Happy Lab

Nederlandse Spoorwegen (NS) x Happy Lab In this article the UX Lead of the national Dutch railway company NS will tell us more about the testing culture at the NS and why testing is an integral part of their product development process.   1 - What are your...

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5 Reasons why user testing is inevitable

5 Reasons why user testing is inevitable We kick off with the core: the 5 most important reasons why you should start testing your digital applications today.1 - Check whether your application meets real-world expectationsThe testing of digital...

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