Happy Stories

Checklist werven van geschikte respondenten voor jouw UX-test
Checklist werven van geschikte respondenten voor jouw UX-testRespondenten kunnen jouw UX-test maken of breken. Je moet er dus voor zorgen dat je de juiste mensen werft. Dat wil zeggen: een goede...

Checklist werven van geschikte respondenten voor jouw UX-test
Checklist werven van geschikte respondenten voor jouw UX-testRespondenten kunnen jouw UX-test maken of breken. Je moet er dus voor zorgen dat je de juiste...

Heropening van Happy Labs
Heropening van Happy LabsDe afgelopen maanden werden we allemaal gedwongen om op afstand te testen. Ondanks dat het een geweldig alternatief is, is het...

How to set up remote UX research
How to set up remote UX researchProper remote research is all about a smooth experience. For yourself (the researcher), observers, and participants. Tooling...

How to prepare participants for remote research
How to prepare participants for remote researchWe love remote research. However, it has some pitfalls. For instance, something can easily go wrong with the...

4 Crutches for your remote research
4 Crutches for your remote researchThe world has changed rapidly. We all realize this is the new normal we have to adopt to. I'm glad to see so many people...

Remote research tip #4 Practice using the technology
Remote research tip #4 Practice using the technology The last couple of weeks, many things have changed quite rapidly. One of them is our beloved...

Remote research tip #3 Include your team
Remote research tip #3 Include your teamThe last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user...

Remote research tip #2 Choose the right tool
Remote research tip #2 Choose the right toolThe last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user...

Remote research tip #1 Make your test material accessible
Remote research tip #1 Make your test material accessibleThe last couple of weeks, many things have changed quite rapidly. One of them is our beloved...

Introducing remote UX research without the hassle
Introducing remote UX research without the hassleLike most of you, I’m also working from home right now. My dining room transformed into an office. And...

Don’t let a virus get us down!
Don’t let a virus get us down!We simply can’t deny it anymore. The Corona Virus is getting closer and the Dutch government and the RIVM are taking...

How to make your prototype test-ready
How to make your prototype test-readyTo test the usability, understanding, or experience of a new idea you will need to be able to show it in a realistic...

The happiest time of the year
🎄The happiest day of the year...Ho ho ho, Ohhh, the holidays are coming. Time to take some rest, meet friends and family and reflect on all those great...

We celebrate World Usability Day in Groningen this year
We Celebrate World Usability Day in Groningen this year Hello, You might have noticed today is World Usability Day. A perfect day to reflect on your past...

UXlab in Groningen wordt derde Happy Labs onderzoekslocatie
UXlab in Groningen wordt derde Happy Labs onderzoekslocatie 14 november 2019Amsterdam Happy Labs, het eerste onafhankelijke UX lab van Nederland, kondigt...

Two years ago…
Two years ago... Hi there, Vincent here! It has only been two years ago since I've mailed the submission for Happy Labs to the Dutch Chamber of Commerce. So...

Happy Labs Kickoff Guideline
Een goed begin is het halve werk. Voordat je een gebruikstest uitvoert, is het belangrijk dat jij en je team op elkaar zijn afgestemd. Daarom plannen we...

Je eigen UX lab opzetten
Je eigen UX lab opzetten We schreven al over de voor- en nadelen van het hebben van je eigen usability Lab. In deze Happy Story vertellen we je meer over...

The must-ask user testing questions
The must-ask user testing questions We all know that user testing is important, but what’s the right approach with questioning your users? With the user...

KLM x Happy Coach
KLM x Happy Coach Besides making use of a Happy Lab, where you can conduct the user test yourself or let us test for you with Happy Test, you can also make...

UX design for different user generations
UX design for different user generations In a previous Happy we’ve told about the biggest mistakes in user design. One of them was designing UX for the...

User experience is critical to customer relationships
User experience is critical to customer relationships In the previous Happy Stories we’ve told all about UX testing, but why is it important to...

How to share your user insights effectively
How to share your user research findings effectively After a long day of testing at Happy Labs, you’ve probably gathered a huge amount of...

The difference between early & late stage UX testing
The difference between early & late stage UX testing In an earlier Happy Story we’ve told you all about the right time to test your project...

The value of user insights and how to write them
The value of user insights and how to write them We can’t stress it enough: it’s very important to write down your insights. Not just because it...

Happy Labs Observation log Template
Testfaciliteiten, check. Respondenten, check. Testopstelling, check. Het enige waar je nog voor moet zorgen, is dat de testresultaten op een gestructureerde...

The number of respondents you’ll need for your tests
The number of respondents you'll need to have for your tests The godfather of usability testing, Jakob Nielsen, conducted an elaborate research...

Testing in a Design Sprint
Testing in a design sprint Many agencies and companies work agile to quickly develop concepts and designs. An important part of this agile...

Writing an excellent test-script
Writing an excellent testscript We’ve shared our Test Script Template and in this Happy Story we'll give you some tips and tricks on how to write an...

January recap – No better way to start the year
Happy Labs in the media! You might remember we launched our The Hague office at the end of 2018. Well.. it did got picked up by the media;...

Happy Labs Testscript Template
De basis voor een succesvolle test is een goede voorbereiding. Door de test tot in het kleinste detail uit te werken, zul je op de dag zelf niet voor...

Get The Most Out Of Every Respondent
Get the most out of every respondent When you conduct usability tests, the most important thing is: the respondent! When you do regular...

Voor- en nadelen van een eigen UX lab
Voor- en nadelen van een eigen UX Lab Waar je aan moet denken bij het hebben van je eigen in-house UX Lab.Het hebben van een eigen in-house...

The pros and cons of different test locations
The pros and cons of different test locations The location of your user test has a major influence on the results of the test because every...

Top 10 user testing methods
Top 10 user testing methods There’s a wide range of user tests you can conduct to improve your digital applicaties. We’ve selected our top 10...

Nederlandse Spoorwegen (NS) x Happy Lab
Nederlandse Spoorwegen (NS) x Happy Lab How NS stays in touch with customers The researchers and designers of the Dutch railway company NS periodically jump...

Happy Labs opent tweede onderzoekslocatie in Nederland
Happy Labs opent tweede onderzoekslocatie in Nederland 8 november 2018 Amsterdam Happy Labs, het eerste onafhankelijke UX lab van Nederland,...