Don’t let a virus get us down!

We simply can’t deny it anymore. The Corona Virus is getting closer and the Dutch government and the RIVM are taking measurements. And so are we!

 

Research can continue

We follow the news closely. According to the latest announcements, we can still move around, except in large groups (100+ people). There are no reasons to cancel or postpone research due to these regulations.

 

Location

We have leveled up hygiene measures and provide extra wipes for keyboards/devices. We’re already used to not shaking hands 😉.

 

Extra stand-by participants

The number of cancellations is currently only slightly higher than usual. We monitor this constantly. We still have spare participants at the ready. We are doing everything we can to fill every cancellation as soon as possible.

 

Remote sessions

We also offer the option to have remote interviews in our labs. Normally we only do this for tests abroad, but in these times this is a good alternative to a lab test. Professional software allows us to do a usability test while participants are at home. We make sure participants are well informed and prepared to ensure the quality of insights. Also for remote sessions, spare participants will be ready if necessary.

 

Remote observing

Colleagues who can’t make it to our location, could still watch the sessions via a free live stream. 

 

Free cancellation

We’re all in this together. We understand you can provide less certainty than normal. That’s why we soften our conditions. Bookings made until April 15th can be postponed or cancelled free of charge.

 

If you have any questions, don’t hesitate to contact me.

 

Happy regards,

Vincent