How to set up remote UX research

How to set up remote UX research Proper remote research is all about a smooth experience. For yourself (the researcher), observers, and participants. Tooling plays an important part in this. And as you probably discovered recently: there’s not one tool that does all...

How to prepare participants for remote research

How to prepare participants for remote research We love remote research. However, it has some pitfalls. For instance, something can easily go wrong with the technology and some participants tend to take a remote test less seriously – they don’t show up on time,...

4 Crutches for your remote research

4 Crutches for your remote research The world has changed rapidly. We all realize this is the new normal we have to adopt to. I’m glad to see so many people still want to speak to their customers. Since testing remotely is completely new for most of us, it comes...

Remote research tip #4 Practice using the technology

Remote research tip #4 Practice using the technology The last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user research. It’s simply not possible anymore to dive into our labs and chat with people about their...

Remote research tip #3 Include your team

Remote research tip #3 Include your team The last couple of weeks, many things have changed quite rapidly. One of them is our beloved face-to-face user research. It’s simply not possible anymore to dive into our labs and chat with people about their digital...